| Frequently Asked Questions
What does
BoxMyDorm.com do for you?
At BoxMyDorm.com you can store all of your belongings or ship
them worldwide. We currently store everything from fridges
to futons and the list is growing! We provide door-to-door
pickup and delivery, and we will never charge you for boxes.
Check us out for packing supplies too!
How does
it work?
As a BoxMyDorm patron you will have all of your items picked
up at your door and stored for the duration of the summer,
and then returned to your new residence upon your return.
You never have to leave your room. We will help you through
the process - please contact us with any questions via our
Support link below.
Computers,
are they okay to store?
Yes. Please store your computer in its original box in order
to keep it safe. If you must use a BoxMyDorm.com striped
box, please pack the computer very securely.
Do I need
to use a BoxMyDorm.com box?
No. However, you must contact BoxMyDorm.com via email stating
this to support@boxmydorm.com including your name, email,
and user name. An extra charge will be assessed after a
review. We suggest that you use BoxMyDorm.com boxes for
all belongings other than original boxes for electronic
goods.
Are the
storage facilities climate-controlled?
Yes. Climate-controlled storage means that your boxes will
remain in an environment with a safe temperature and that
is properly ventilated in the summer months. The storage
facility is not air-conditioned.
Are there
storage restrictions for belongings?
Yes. Items such as jewelry, cash, perishables, and liquids
cannot be stored. For a full list, see the terms and conditions.
Upon storage, you agree that your boxes do not contain these
restricted items.
Do
you offer shipping?
Yes, BoxMyDorm.com can ship your boxes worldwide.
Where are
the storage facilities?
BoxMyDorm.com uses local secure storage facilities that
meet the needs of your belongings.
Can I access
my belongings before the delivery date?
Yes. You must contact us at BoxMyDorm.com. An additional
charge of $125 per box will be assessed.
What is
the size our striped boxes?
Our boxes are 24x18x18, which is 4.5 cubic feet. They are
double walled boxes and securely hold up to 70lbs. We recommend
that you order between 3 and 6 boxes - this is the amount
of space the typical student uses.
Can you
pick up and deliver to off-campus locations?
Yes. Please follow the instructions during checkout.
Do I need
to be present during pick-up or drop-off?
No you do not - please contact us for further instructions.
I don’t
know where I am going to live in the fall. Is this a problem?
No. Simply log in and update the information as it becomes
available.
Are items
insured?
Yes. We provide our patrons with $100 of complimentary insurance.
Additional insurance is available in increments of $100.
Each box may be insured for up to $1,000. Please refer to
the terms and conditions for details.
What forms
of payment do you accept?
We accept American Express, Discover, MasterCard and Visa,
and PayPal.
Can I
cancel my service?
Yes. You must contact BoxMyDorm.com – fees may apply.
Please refer to the terms and conditions for details.
What if I want to store
something that isn't on your list of products?
Contact and us and we will be happy to work something out
for you.
Can I store my stuff past summer? What are the costs associated with this?
We would be happy to store your belongings through summer and next semester, or even longer!? Please contact us to organize the specifics - we will be happy to help.
Can I have you store my stuff for awhile, and then ship it?
You sure can! If you are interested in setting this up,
please contact us and we will be happy to help.
For ShipMyDorm how does the pricing work?
ShipMyDorm does not have a price associated with it until you get to the checkout screen. At this point your shipping will have been calculated, and you must select it using the drop-down menu. This shipping price will only include the shipping of your ShipMyDorm products. If you are using an international address and you are having trouble, please call us and we will work it out.
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